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DISPATCH

We aim to dispatch your order immediately on the next working day. Orders are sent from our Madrid or NYC offices depending on your location.

 

DELIVERY

Free shipping on all orders over:

  • Spain - 50€
  • Europe - 100€
  • USA - 100€
  • Canada - 120€
  • Rest of the World - 200€

The estimated time of delivery will depend on the shipping method chosen during your checkout process:

  • STANDARD: 3-7 business days
  • EXPRESS: 1-3 business days

Our friends at TNT/DHL will usually contact you upon arrival to try and fix the best delivery time for you. For any concerns regarding delivery please contact the selected courier using the order number included in your shipping notification email.

**NEW: Click & Collect: 

If you live in our beloved Madrid or you're just visiting us, you can pick up your web orders directly at our new studio: The Livingroom!
We will email you to find a time slot that suits us both. We are located at C/ Serrano Anguita 14 - 28004 (Madrid). Remember to bring your order confirmation email printed or on your phone when you collect your order.
Save those shipping costs and come say hi!

 

TRACKING

All Longway Apparel shippings are fully tracked. Your will receive a tracking link in your shipping notification email that allows you to check the status of your order. Please check your spam folder if you fail to receive this email.

 

TAXES

All EU orders are shipped on DDP basis (Delivery Duty Paid) meaning that no additional duties will be applied to your order upon checkout.

For customers outside EU, local charges may be added to your order depending on your local custom duties. These charges are at the customer's expense.

 

Please contact our team for any questions!

info@longwayapparel.com